AI receptionist for law firms
Never lose a new client to voicemail again
Blue answers every call to your firm, asks your intake questions, books consultations and routes urgent matters to the right attorney. It works nights and weekends too.
- Free for 30 calls a month
- Live in minutes
- Keep your number
Blue: Thank you for calling Harper & Lane. This is Ava. Are you calling about a new matter or an existing case?
- Caller
Caller: New. I was rear-ended on the highway last week and the other driver's insurance keeps calling me.
Blue: I'm sorry that happened. A few quick questions so the right attorney can help. What date was the accident, and were you treated by a doctor?
- Caller
Caller: Last Tuesday. I went to urgent care for my neck.
Blue: Thank you. Please don't give a recorded statement to their insurer until you've spoken with us. I can book a free consultation with Ms. Harper tomorrow at 11 or 3. Which is better?
The calls Blue handles for law firms
Trained on your services, prices and policies, so callers get real answers, not "someone will call you back".
New-matter intake
Asks your intake questions every time: matter type, dates, location, opposing parties, existing representation.
Consultation booking
Books qualified callers into open consultation slots on the attorney's calendar during the call.
Routing to the right attorney
Recognizes practice areas and transfers urgent or existing-client calls to the right person.
Existing-client calls
Takes detailed messages with case references so nothing gets lost between a call and the attorney.
Screening out-of-scope calls
Politely explains which matters you don't handle, so attorneys don't spend time on calls that were never a fit.
Consultation reminders
Outbound Blues can confirm tomorrow's consultations and reduce no-shows.
Why law firms use an AI receptionist
01
Intake calls decide whether you get the case
People with a legal problem call several firms. The firm that answers and responds with confidence usually gets the consultation.
02
Consistent intake, every time
Blue asks the same questions on every call and writes everything down, so attorneys get a complete picture before the consultation.
03
One case covers years of Blue
A single signed matter can be worth thousands in fees. Plans start free; paid plans are $29/month plus $0.16 per minute of talk time.
Set up in minutes
- 1
Tell Blue about your business
Your services, prices, hours and service area. Point it at your website and it learns the rest.
- 2
Get a number or keep yours
Pick a free number in your area code, or forward your existing line all the time or only when you miss a call.
- 3
Blue answers, books and reports
Every call is answered on the first ring. Appointments land on your calendar, and you get a transcript of every call.
Works with your tools
Consultations are booked on Google Calendar or Microsoft Outlook. Send intake details to your practice-management or CRM software through Zapier, n8n or the BlueSales API. See the Zapier, n8n and API docs.
Hands off to you when it matters
Set a transfer number and Blue connects callers to you when they ask for a person, or when the situation needs one.
What it costs to answer every call
In-house receptionist
$3,500+/mo
Business hours only, one call at a time
Answering service
$250+/mo
Takes messages, billed per minute
Blue
$29/mo + $0.16/min
24/7, many calls at once, books the appointment
Talk time is billed per minute, so 400 three-minute calls a month comes to about $221 on Basic. The free plan includes 30 calls a month. See all plans or read how much an AI receptionist costs.
Questions from law firms
Does the AI give legal advice?+
No. Blue gathers intake information, answers questions about your firm and books consultations. You define what it can and can't say, and anything that needs legal judgment goes to an attorney.
Can it run our specific intake questions?+
Yes. You give Blue your intake questions per practice area, and it asks them in a natural conversation. Every answer is captured in the call transcript and summary.
Can urgent calls reach an attorney immediately?+
Yes. Set a transfer number and Blue connects the caller to an attorney when the caller asks, or when the situation calls for it.
Is attorney-client confidentiality protected?+
Calls and transcripts are stored securely and are only available in your account. Review your jurisdiction's ethics rules on outsourced intake, as you would with any answering service.
Related guides
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